Digital technologies offer huge opportunities, but they must be people-centered


The informal meeting was held as part of the program of the Slovenian Presidency of the Council of the EU. It was organized on Thursday 9 December 2021 by the Ministry of Public Administration in cooperation with the Directorate-General for Informatics (DG DIGIT) of the European Commission and Sigma, an organization operating within the Cooperation Organization and for economic development (OECD).

As Minister Koritnik underlined in his opening speech, citizens expect public sector services to be user-oriented, innovative, personal and state-of-the-art. “It is therefore crucial that we already involve citizens as future service users in the planning and design of services, which will strengthen their confidence in public institutions. We must also be aware that digital transformation can only be successful if, at the same time, we are investing in new technologies and in the skills of people to enable them to use these technologies. “

The network of key government information officers normally meets once a year to discuss topical issues, develop common positions and promote the exchange of information and good practice. This time the event took place as a videoconference.

At the meeting, representatives of the European Commission presented new plans for the European interoperability policy and European cooperation in the field of digital government services (GovTech). During the discussion and the exchange of good practices, the following topics were highlighted: people, co-creation, different approaches to digital government services (GovTech), new technologies, management of data and innovation.

At the end of the meeting, the representatives of France announced the priority themes and events in this area during their Presidency of the Council of the EU, which will follow the Slovenian Presidency in January.


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